Call us:
Stockton
01642 679086

Darlington
01325 487847

Privacy Policy

TaylorMade Wardrobes is committed to protecting your privacy. We value our visitors and endeavour to create an enjoyable and safe experience when visiting our website.

This privacy policy outlines how we use and protect any information that you supply while using this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may update our policy from time to time by updating this page. You should check this page each time the banner is shown to ensure that you are happy to continue with the changes made.

Information our website collects

What we collect

For the purpose of making an enquiring our website requests the following information. Your name and appropriate contact information including e-mail address and telephone number.

What we do with the information collected

We use this information to contact you as requested in relation to the information provided. Your information may also be stored in a CRM system for Internal record keeping, if you decide to organise an no obligation quote. We may use the information to improve our products and services. Once we have replied to your request and no further communication in made we delete all stored information after 3 months.

Controlling your personal information

If you would like your information to be removed from our system you can at any time by e-mailing or writing to us.

We never sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to or e-mail us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the address found on the contact us page. We will promptly correct any information found to be incorrect.

Security

Website Security

As part of our commitment to safeguarding the information we collect we have put in place suitable data encryption, physical, electronic and managerial procedures to ensure no unauthorised access or disclosure is made.

External Links

Our website uses external sites to provided feature and services the help improved your experience, however these site may provide external links and once you leave our website we do not have control over those sites. Therefore, we take no responsibility for the protection and privacy of information collected by those website.

An introduction to cookies

A cookie is a file which is stored on the clients computer via the internet browser and can be accessed but the server and/or client. they are designed to store modest amounts of data in relation to a specific client and website.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

We use cookies for a couple of things one use is to store some preferences. We also use them to log traffic to and though our website to help identify which page are used and which page may require work and any broken links. We only use this information for statistical analysis purposes.

In no way do cookies give us access information about you or to your computer, other than the data you have chosen to share with us. If you wish you can accept or decline cookies, by default most internet browsers automatically accept cookies, but can be changes to automatically decline them, in the setting.This may prevent you from taking full advantage of our website.

Cookies deployed by our website:

  • improve that functionality and experience for you
  • remember your choices and preferences during and between visits
  • allow you to share pages via social network widgets like Facebook, Twitter and other social media
  • post enquiries via our enquiry form
  • track your visit for statistical analysis, allowing us to improve the usability, speed and security of our website

Cookies are not deployed to:

  • collect any personal identifiable information (without your express permission)
  • collect any sensitive information (without your express permission)
  • pass data to advertising networks
  • pass personally identifiable data to third parties

Your consent for cookie deployment by our website.

Upon your first visit to our website, you may have noticed our banner at the bottom of the page alerting you to the use of cookies by our website. Our website operates on an 'Implied Consent’ basis, in compliance with the 2011 EU Cookie Law. This means that we will assume that you have opted-in for our website to deploy cookies until you choose to deactivate them within your browser settings.

Cookies used by our website

Analytical Tracking

We use Google Analytics to track and analysis our visitors anonymously. The information collected through this can be found searching "what does Google analytics track". Google Analytics is a secure and very popular product for website owners from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Data Safeguarding page.

Cookie Consent Check

As we mentioned earlier, when you first visited our website a banner was displayed at the bottom of the page alerting you to the use of cookies by our website. In order for our website remember that you have been shown the message we store and cookie which prevents the banner from showing. This banner will only show after 1 year from the date it was shown, if you delete/remove cookies or if this policy is updated.

Enquiry Forms

Visitors can choose to contact us via enquiry form(s) on our website. We may implement a 'reCAPTCHA' challenge to help prevent spam been submitted but a machine and ensure that all enquires are from living people. If a 'reCAPTCHA' challenge is present this will be provided by Google and you will need to check with Google's policies to find out what cookies are used.

Google Maps/Places

Our website uses Google Maps/Places in an embedded within an iframe. Again we recommend searching for Google maps policy on cookies.

Tooltip

Our website uses a tooltip to first time mobile users. This follows the same guides and rules are the 'Cookie Consent Check' we talked about earlier.

Actual cookies deployed

This is a table of all the cookies issued and used on our website.

Cookie Category Cookie Name Cookie Description
Cookie ConsentcomplianceCookieThis cookie is used once you have seen and acknowledged our cookie banner.
TooltipfirstmobileThis cookie is used once you have seen the tooltip for the mobile layout of the website
Google Analytics (Universal)_ga, _gatIssued by Google Analytics to anonymously track individuals to and through the website.

How to disable cookies

If you wish to disable cookies we recommend searching 'how to disable cookies for ' and then whichever internet browser you are using.

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